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Privacy Policy

OLIBR PRIVACY POLICY

Olibr Resourcing Pvt. Ltd. ("Olibr", "we", "us", "our") provides a global recruitment technology platform, including an Applicant Tracking System (ATS), job board, AI-powered interview tools, communication tools, and related services ("Services").

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use Olibr. We believe in healthy, transparent communication with our customers, and your data is sacred to us. We protect it with our best security practices and will never sell your information to anyone.

By accessing or using Olibr, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information to provide, improve, secure, and personalize our Services. Any data you share while visiting our website or using our platform is collected only for legitimate purposes and to enhance your customer experience.

A. Information You Provide Directly

When you visit olibr.com or use our Services, you may be asked to provide:

  • Name
  • Email address
  • Phone number
  • Company name and job title
  • Postal address
  • User-generated content (messages, job descriptions, notes, etc.)
  • Uploaded resumes, CVs, and documents
  • Contact lists or candidate lists you voluntarily upload

We gather this data for identity verification, security purposes, and to ensure seamless communication with you.

B. Communication & Email/Calendar Integrations

If you connect your Gmail, Outlook, Microsoft 365, or other email/calendar account, we may collect and process:

  • Email headers (to/from, subject line)
  • Email body content when sending through Olibr
  • Calendar event details (time, attendees, invitations)
  • Metadata such as delivery status, open tracking, link tracking, and email analytics
  • Contact records from your connected accounts (only with explicit permission)

Important: Olibr will never access your entire inbox or read private email content unrelated to the usage of Olibr. We comply with full OAuth restricted-scope requirements. You may revoke access at any time through your email provider's security settings.

C. Automatically Collected Data

When you visit our website or use our Services, we automatically collect:

  • IP address (to track the country from where you are connecting)
  • Log files and activity logs
  • Browser type and version
  • Device identifiers
  • Pages visited, time spent on pages, and interaction data
  • Cookies and tracking technologies
  • Security metadata (authentication logs, failed login attempts)

Please note: Olibr does not track your personal browsing activity, browser history, downloads, apps, or software used outside of our platform unless you voluntarily grant access.

D. Candidate Profiles and Resume Data

If you upload or import candidate data to Olibr, we collect:

  • Resumes and CVs
  • Skills, experience, location, and education information
  • Assessment results and interview feedback
  • AI interview data (audio, text transcriptions, scores)
  • Portfolio links and work samples

You confirm that you have obtained appropriate consent or have lawful grounds under applicable law to upload or share such information.

2. HOW WE USE YOUR INFORMATION

We use data to operate, protect, improve, and expand Olibr's functionality. We track, collect, and record your data to understand your needs and requirements, enabling us to provide better service with enhanced features.

A. Delivering Core Services

  • Account setup and identity verification
  • Job posting and hiring workflow management
  • Candidate submission and communication
  • Email sending, inbox tracking, and scheduling
  • Calendar invites and interview coordination
  • Responding to your queries, inquiries, and service requests

B. Communication with Customers

  • Product updates and feature announcements
  • Transactional notifications (account activity, password resets)
  • Alerts, reminders, and interview notifications
  • Latest updates, newsletters, and event details
  • Changes in policies, terms, and conditions
  • Marketing communications (only with consent where required by law)

C. Improving the Platform

  • Personalization of user experience
  • Aggregated analytics and usage insights
  • Debugging, testing, and product enhancements
  • Recommendation engines and AI matching models
  • Benchmarking and market insights (aggregated and anonymized)

D. Security & Fraud Prevention

Data collection helps us prevent illegal or fraudulent activity on our platform:

  • Detecting suspicious login attempts and unauthorized access
  • Preventing misuse, scraping, fraud, or illegal activity
  • Enforcing protections for candidates and companies
  • Ensuring the security of our IT infrastructure

E. AI Models & Automation

With explicit consent where required by law, we may use your data to train and improve:

  • AI candidate matching and recommendation models
  • AI resume parsing and extraction tools
  • AI candidate ranking and scoring systems
  • AI interview analysis tools

All AI training follows data-minimization and pseudonymization standards to protect your privacy.

3. LEGAL BASIS FOR PROCESSING

For users in the EU, UK, and similar jurisdictions, we process your data based on:

  • Contractual necessity: To provide the Services you've requested
  • Legitimate interests: Security, fraud prevention, service improvement, and business communications
  • Consent: Email/calendar access, marketing communications, cookie tracking, and AI training where required
  • Legal obligation: Compliance with applicable laws and regulations

4. DATA SHARING & DISCLOSURE

Olibr does not sell your personal information to anyone. Your data is sacred to us and we protect it with our best security practices.

We may share data only in the following circumstances:

A. With Your Consent

  • When submitting your profile to hiring companies
  • When connecting your email or calendar accounts
  • When opting in to share candidate resumes with Olibr's shared database

B. With Hiring Companies (Core Functionality)

For job seekers: Based on the nature of our recruitment service, your resume, profile, and related data may be shared with companies evaluating your application or looking to hire you.

For employers: Candidate data uploaded or managed within your ATS may be visible to your team members and hiring managers.

C. Service Providers (Processors)

We work with trusted third-party service providers, including:

  • Cloud hosting platforms
  • Email service providers
  • Calendar synchronization services
  • Analytics tools (such as Google Analytics)
  • AI processing vendors
  • Security monitoring providers

All service providers are bound by strict confidentiality and data-processing agreements. These providers have their own Privacy Policies, which you can review on their respective websites.

D. Legal Requirements and Protection

We may disclose your data without prior notice under unavoidable or obligatory circumstances:

  • To comply with applicable laws and regulations
  • In response to lawful requests, subpoenas, summons, or government orders
  • To protect Olibr's rights, safety, property, users, employees, or assets
  • When we believe such action is of utmost importance to act in accordance with the law
  • In cases of fraud, abuse, security risk, or illegal activity

E. Mergers & Acquisitions

If Olibr merges with, acquires, or is acquired by another business, your information may be transferred as part of the transaction. We will communicate any new privacy protections that apply.

5. INTERNATIONAL DATA TRANSFERS

Olibr operates globally. Your data may be transferred, stored, or processed in:

  • India
  • United States
  • European Union
  • United Kingdom
  • Singapore
  • Any jurisdiction where Olibr has infrastructure or vendors

To protect your data during international transfers, we use:

  • Standard Contractual Clauses (SCCs)
  • Data Processing Addendums (DPAs)
  • Adequacy decisions where applicable

6. DATA RETENTION

We retain your data for as long as:

  • Your account is active
  • Required to provide Services to you
  • Required by law or regulation
  • Necessary for our legitimate interests (security, fraud prevention, audit logs)

You may request deletion of your data at any time, except when we must retain it for legal compliance or legitimate business purposes.

7. CHILDREN'S PRIVACY

Olibr is not intended for anyone under the age of 18. Please share your data with us only if you are above 18 years of age.

We do not knowingly collect identifiable data from children under 16 (EU/UK) or 13 (US COPPA). We do not store any information about children below 13 years of age.

If you are a parent or guardian who has discovered that your child has shared their data with us, please notify us immediately at privacy@olibr.com. We will take prompt action to delete the child's data from our database and servers.

8. YOUR RIGHTS

Depending on your region (EU, UK, California, India, etc.), you may have the following rights:

  • Access your data: Request a copy of the personal information we hold about you
  • Correct your data: Update or correct inaccurate information
  • Delete your data: Request deletion of your personal information
  • Withdraw consent: Revoke consent for processing based on consent
  • Restrict processing: Limit how we process your data
  • Object to processing: Object to certain uses of your data
  • Data portability: Receive your data in a portable format
  • Opt out of marketing: Unsubscribe from promotional communications
  • Opt out of data sharing: Where mandated by law

You can choose not to share your personal data with us and still use certain features of the Service. However, limiting data sharing may restrict your access to certain functionality. For the best customer experience, we request you share necessary data with us. The decision is absolutely yours.

To exercise any of these rights, please contact us at: privacy@olibr.com

9. DATA SECURITY

The security of your data is of utmost importance to us. We strive to execute and retain reasonable, commercially viable security procedures and practices to safeguard your data from unlawful access, damage, use, alteration, or disclosure.

We use industry-standard security measures, including:

  • Encryption at rest and in transit (SSL/TLS)
  • Access controls and Multi-Factor Authentication (MFA)
  • Firewalls and continuous security monitoring
  • Regular security audits and penetration testing
  • Zero-trust architecture for third-party integrations
  • OAuth secure scopes for Gmail/Outlook connections

However, please note that no method of electronic storage or transmission over the internet is 100% secure. While we implement strong safeguards, we cannot guarantee absolute security of your personal data.

10. COOKIES, TRACKING & ANALYTICS

Every time you visit our website, you may be asked whether you wish to allow cookies. Cookies, if accepted, are stored on your device's web browser and can gather data to send back to websites you visit.

We use cookies and similar tracking technologies for:

  • Essential cookies: Required for basic site functionality
  • Performance cookies: Analytics and usage tracking to improve service
  • Advertising/remarketing cookies: Where permitted by law
  • Email tracking pixels: Open and click analytics
  • Device fingerprinting: Fraud prevention only

Olibr uses this data only to enhance your customer experience. You have the choice to not accept cookies, though this may limit certain functionality.

Users may manage their cookie preferences based on local laws (GDPR/CPRA cookie consent banners are provided where required).

11. EMAIL & CALENDAR INTEGRATION PERMISSIONS

When connecting Gmail, Microsoft Outlook, or similar accounts, we request only the minimum required permissions (scopes), such as:

  • Sending email on your behalf through Olibr
  • Reading email metadata (not full content unless necessary for composing/sending)
  • Viewing calendar events and availability
  • Creating interview invitations and calendar appointments
  • Email open tracking and delivery analytics

We never access your entire inbox. All integrations follow strict OAuth security protocols.

You may revoke access at any time through your email provider's security settings (Google Account Settings or Microsoft Account Security).

12. UPDATES TO THIS PRIVACY POLICY

Olibr reserves the right to change or update this Privacy Policy at any time that we deem necessary. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

When material changes occur, we will notify you via:

  • Email notification
  • In-app notifications
  • Updated policy page with revision date

We consider it our responsibility to keep you informed of any changes. Continued use of the platform after notification constitutes your acceptance of the updated Privacy Policy.

13. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Olibr Resourcing Pvt. Ltd.
2nd Floor, Augusta Point, Golf Course Road
Sector 53, Gurgaon, Haryana 122002, India
Email: support@olibr.com

Thank you for trusting Olibr with your information.
Your privacy is sacred to us.